Integrated tour scheduling, applications, parent onboarding and tuition payments for Miami preschool

Jan 5

We built a fully integrated system to manage tour scheduling, applications, parent onboarding and tuition payments for a Miami preschool.

Custom website with school offerings, all forms for applications and tours, integrated payments and donations, user portals for application details and new student welcome packages
Parent portals accessed via user logins for submitting applications and accessing new student onboarding packets and waivers
Application forms connected to centralized CRM
Donations processing directly on website
Tuition payments managed through website

Website not adequately depicting class offerings, complicated to find tuition details, class info and then submit an application form
Using third-party system for applications, not on website, not connected to centralized storage system
Using third party tuition payments processor not connected to registration process, requiring manual reconciliation against application data
No centralized system for tour scheduling
Substantial manual work required to send application info to parents, follow up for completed application forms, manage the review/acceptance process, then send parent onboarding packets/waivers once the student is accepted
Nowhere for new parents to access all info about applications to the school, submit an application and pay deposits
No centralized page for parents to access new student handbooks, waivers, class calendars, and other details essential to starting at the school