Full-suite event registration, donations processing & member database for cultural organization
Description
We built custom systems for event registration and ticketing, donations processing, and member-data collection for a Berlin-based cultural institution.
Solution & Impact
230+ live events with over 6,500 participants managed through the organization’s digital tools
Designed and developed a custom website to showcase the organization’s content, events, and members, allow participants to register for events and purchase tickets, and process donations (visit here)
Set up a standardized event registration and ticketing system for seamless sign-up and checkout for users and simple event management for the organization
Developed a custom centralized CRM to collect member data including events attended, areas of interest, level of engagement, demographic details, and other relevant info
Built a branded donations processing tool to allow donors to support the organization directly via the website and allow the organization to handle tax filing, donor thank-yous, and reporting on a single back-end tool
Client Problem
Website did not adequately reflect the organization’s expansive content and event offerings for participants
Organization was using Google Forms, Google Sheets, Venmo, Paypal, SMS, Instagram and email to manage events and donations, resulting in substantial administrative burden
Client did not have a centralized storage point for all participant information, making it impossible to promote future events, share related content, and raise donations
No single ‘source of truth’ to understand how many people were participating in events across each city, digest information on donors and supporters, or evaluate trends across the organization
Links & Media
You can visit the website here
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